Privacy Policy

At Trophy Technologies, your privacy is our priority.

We collect your information to:

• Process orders and provide support

• Improve our products and services

• Send updates and promotional offers (if you opt in)

Your data is never sold or shared with unauthorized third parties.

We use secure encryption and SSL protocols to protect your data during checkout.

You can unsubscribe from marketing emails anytime.

For data inquiries or deletion requests, contact info@trophykarteg.com.

Shipment

We deliver across Egypt using trusted logistics partners.

• Delivery time: 3–7 business days (depending on location).

• Delivery fees are calculated at checkout or quoted via email for bulk orders.

• Customers will receive tracking details once their order is dispatched.

• Inspect all items upon delivery — report visible damage within 24 hours of receipt.

Trophy Technologies is not liable for delays caused by third-party couriers or unforeseen circumstances

Payment & Billing Policy

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard)

• Cash on Delivery (available for selected areas)

• Bank Transfers (paypal or for B2B and bulk orders)

All prices are listed in EGP (Egyptian Pounds) and include applicable taxes.

Payment is processed at the time of order confirmation. Refunds are issued through the same payment method used during purchase.

Warranty Policy

Our products are covered by a manufacturer’s warranty against defects in materials or workmanship.

Product Warranty Duration Coverage Go-Karts 6 Months Engine, frame, and brake system

E-Scooters 1 Year Motor, frame

Warranty Excludes:

• Normal wear (tires, brakes, etc.)

• Damage from accidents, misuse, or unauthorized modifications

• Water or impact damage

• Third-party repairs without authorization

📞 For warranty claims, contact info@trophykarteg.com with your order number, product model, and photos/videos of the issue

Terms and Conditions

Welcome to Trophykarteg!

These terms and conditions outline the rules and regulations for the use of Trophy's Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Trophykarteg if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Trophykarteg, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Trophy and/or its licensors own the intellectual property rights for all material on Trophykarteg. All intellectual property rights are reserved. You may access this from Trophykarteg for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Trophykarteg

• Sell, rent, or sub-license material from Trophykarteg

• Reproduce, duplicate or copy material from Trophykarteg

• Redistribute content from Trophykarteg

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Trophy does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Trophy, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Trophy shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Trophy reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Trophy a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Trophy; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Trophy. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Trophy's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.